Networks, systems and support contracts for hotels and hospitality. One engineer who picks up the phone, and a crew of AI agents keeping watch around the clock.
From reception to the last sunbed: guest Wi‑Fi, room networks, back office and points of sale, all on one contract and with one person responsible.
Ordering, tills, printers and card terminals that keep up with a full house.
Reliable Wi‑Fi and remote care, without needing an IT department.
The best problem is the one nobody ever heard about. This is what it looks like when everything goes the way it should.
Example scenario.
An access point on the third floor stops answering.
The agent notices and checks the switch, the power feed and the neighbouring access points.
The diagnosis is ready, with a proposed fix. It waits for approval.
The engineer approves it remotely. Wi‑Fi is back.
Breakfast. Nobody noticed a thing.
AI does not replace your engineer. It gives him time, eyes on every site, and an answer already prepared when the phone rings.
Agents keep an eye on networks and systems day and night, and read the logs nobody has time to read.
When something drifts from normal, the agent tracks down the cause and drafts a fix within minutes.
No change touches your network until the engineer approves it. The speed is the machine's, the responsibility is human.
Based on calls from this year's work log.
Dimitra
A system update had already broken receipt printing here twice. The day after Dimitra's call about the second one, we found the same update downloaded again and waiting for the next restart.
We removed it before it could install and put a lasting block in place. No restart, no interruption to service.
Kostas
The bar's access point had lost power at 13:22. By the time we looked, it was back up and serving guests again.
Traced to an overloaded socket behind the bar; the access point got its own supply. It has not dropped since.
George
One slip had been sent to the till printer 64 times in ten seconds. Tax receipts were not affected: each one was issued exactly once. We cleared the queue remotely and it was empty by 21:21.
We found what started the loop and fixed it. It has not happened again.
Anna
The network kept failing. A security camera was using a network address that already belonged to another device.
Camera re-programmed; the router now checks for duplicates.
Agent
After auditing the hotel's thirteen access points, we switched the 2.4 GHz band off on the six in the corridors and gave every one a fixed 5 GHz channel.
Wi‑fi complaints from those floors stopped the same week. The other seven keep 2.4 GHz for the devices that still need it.
Priced per month, billed every three months. Prices exclude VAT.
Daily 9am to 10pm, except Sundays and holidays. Phone and remote support included, on-site work at 50% off.
Get this plan24/7 support. Phone, remote and on-site with no extra charge for services.
Get this planSeveral buildings, several properties, a seasonal calendar? We put together a contract that fits your installation.
Call usProfessionals and businesses who have entrusted us with their digital infrastructure.
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Pythonautoma net works is based in Chania, Crete, and has been building and looking after IT for hospitality businesses since 2009.